Privacy Policy
Last updated: January 29, 2026
1. Introduction
PhotoToStitch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us:
- •Name and email address
- •Shipping and billing address
- •Payment information (processed securely by our payment provider)
- •Images you upload for pattern creation
- •Communications with our support team
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- •IP address and browser type
- •Device information
- •Pages visited and time spent on site
- •Referring website
3. How We Use Your Information
We use the information we collect to:
- •Process and fulfill your orders
- •Generate your custom patterns
- •Send order confirmations and shipping updates
- •Respond to your inquiries and provide customer support
- •Improve our website and services
- •Send promotional communications (with your consent)
- •Prevent fraud and ensure security
4. Image Data
Images you upload are used solely for the purpose of creating your custom pattern. We do not:
- •Share your images with third parties
- •Use your images for marketing without explicit consent
- •Store images longer than necessary for order fulfillment
Uploaded images are automatically deleted from our servers 30 days after order completion.
5. Information Sharing
We may share your information with:
- •Service Providers: Third parties who help us operate our business (payment processors, shipping carriers, cloud storage)
- •Legal Requirements: When required by law or to protect our rights
- •Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- •SSL/TLS encryption for data transmission
- •Secure cloud storage with access controls
- •Regular security assessments
- •Employee training on data protection
7. Your Rights
You have the right to:
- •Access the personal information we hold about you
- •Request correction of inaccurate information
- •Request deletion of your personal information
- •Opt out of marketing communications
- •Request a copy of your data in a portable format
To exercise these rights, please contact us at privacy@photo2stitch.com.
8. Cookies
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings. For more information, see our Cookie Policy.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@photo2stitch.com